According to the National Highway Traffic Safety Administration (NHTSA), Toyota has recalled over 390,000 vehicles due to a software error that may prevent the rearview image from displaying when the vehicle is placed in reverse.
If the rearview image is not displayed, the vehicle may fail to comply with Federal Motor Vehicle Safety Standard 111, “Rear Visibility,” and there may be an increased risk of a crash.
The recall affects certain 2022-2025 Tundra, Tundra Hybrid, and 2023-2025 Sequoia Hybrid vehicles. To fix the issue, Toyota dealers will update the multimedia display software, free of charge.
Let’s dive deep into this Toyota rearview camera issue recall in the article below.
How Many Toyota Vehicles were Recalled?
According to the recall report, around 393,838 vehicles were recalled due to the rearview camera issue. These vehicles include:
- Toyota Tundra produced between November 02, 2021, and July 21, 2025: 220,855 vehicles
- Toyota Tundra Hybrid produced between March 15, 2022, and July 25, 2025: 105,005 vehicles
- Toyota Sequoia Hybrid produced between August 31, 2022, and July 29, 2025: 67,978 vehicles
If you want to learn about other major recalls affecting the Tundra vehicles, check out this recall report: Toyota Tundra recalls.
What Caused the Recall?
According to the recall report submitted on October 1, 2025, the affected vehicles are equipped with a 14-inch multimedia display that shows the rearview camera image using four lanes of camera serial data synchronized by counters. When the camera view changes, an unexpected noise on the signal may cause the counters to advance independently.
If the lane counters advance independently, the camera lane data may become unsynchronized. As a result, the display may show a half-green, full-green, or black screen instead of the rearview camera image when the vehicle is in reverse, increasing the risk of a crash.
Why is Multimedia Display in Affected Vehicles Showing a Green or Black Screen Instead of a Rearview Image?
A software issue in the multimedia display on these affected Toyota vehicles is causing a green or black screen instead of a rearview image.
Toyota’s Step-by-Step Search for the Recall Trigger
In 2022, Toyota received reports alleging that vehicles displayed half-green, full-green, or black screens instead of the rearview image. The automaker requested that the multimedia display supplier duplicate the concern.
From January to April 2025, the supplier conducted testing and revealed that the green screen might be caused by a deviation in the lane counters used for camera synchronization.
The supplier suspected abnormal signal noise when the signal is paused during a camera view change. From May to September 2025, the supplier conducted vehicle and bench-cycle testing using the original software to confirm the estimated cause.
A new version was also designed to prevent the signal pause. On September 25, 2025, Toyota determined that the vehicles affected by the recall contain multimedia display software that may cause the four lanes of the camera serial data to become unsynchronized due to abnormal signal noise during a rearview camera change.
As a result, the display will show a half-green, full-green, or black screen instead of a rearview camera image during a backing event. It ultimately led Toyota to issue a recall.
How Will Toyota Fix the Issue?
Toyota has asked the affected owners to return their vehicles to an authorized dealer. To fix the issue, the dealer will update the multimedia display software at no cost.
In addition to fixing the not-displaying rearview image issue, the software update will also contain various bug fixes, such as:
- Optimizing backup image display time.
- Reducing unnecessary prompts in the user interface.
- Improving the reliability of Android Auto and Apple CarPlay connectivity.
Toyota will continue to investigate whether this software issue can impact the image response time performance in an actual vehicle.
Wrapping Up
While a rearview camera not displaying poses a risk of a crash and injury, Toyota’s prompt software update ensures that owners of affected vehicles can get the issue fixed quickly and free of charge.
However, the software update is not just fixing the issue that caused the recall, but it also improves the system’s reliability and connectivity. If you own a Toyota vehicle included in the recall, you should immediately take it to an authorized dealer to have the issue fixed.
You can also contact Toyota’s customer service at 1-800-331-4331 for more information regarding this recall.
Sources: NHTSA
Frequently Asked Questions
1. Which and How Many Toyota Vehicles are Covered by this Recall?
The recall affects around 393,838 Toyota vehicles, including 2022-2025 Toyota Tundra, Tundra Hybrid, and 2023-2025 Toyota Sequoia Hybrid.
2. What is the Main Reason for this Recall?
The software in the multimedia display in affected Toyota vehicles causes the display to show a full-green, half-green, or full-black screen instead of a rearview camera image when the vehicle is reversing.
3. Are There Any Other Lexus/Toyota/Scion Vehicles Affected by this Rearview Camera Issue Recall?
No, there are no other Lexus/Toyota/Scion vehicles affected by this rearview camera issue recall.
4. Is it Safe to Drive a Vehicle with Multimedia Display not Showing Rearview Camera Image?
It is completely unsafe to drive a car with a multimedia display not showing the rearview image, even if the backup camera is operational. You don’t have to overly rely on the system.
Suppose you’re reversing your vehicle, and suddenly you see a full green screen on the display instead of a rearview image. You’re completely blank, and it can lead to an accident or injury.
However, you can turn the ignition off and back on again to allow the camera image to display.
5. What is Toyota Doing to Fix the Issue?
Toyota has asked the affected owners to return their vehicles to an authorized dealer to get the multimedia display software update, free of charge.
6. How Long will the Repair Take?
The repair will take approximately an hour. However, it will depend on the dealer’s work schedule.
